History (1918 – 2002)
One hundred years ago this year the Berthon story began. On
September 13,1902 A.H. Berthon immigrated to the United
States from France with his Father and Brother. He was
fourteen years old when he came through Ellis Island. They
located in Morris, Alabama, where he took a job in a coal
mine but soon decided he did not like that so he quit and
got a job in a bakery baking bread. In those days there were
no large grocery stores so you had to purchase your food
daily. You would go to the bakery for bread and to the
butcher shop for meat and grocery store for vegetables. He
had to be at work at 4:00AM to bake the bread and have it
ready for sale by 7:00AM. After a few years he went to
barber school and became a barber. Then he moved to Pratt
City, which was the center of the steel industry in Alabama
at that time. He opened a barbershop there because many of
the steel workers lived in the area. He hired a shoeshine
boy to shine shoes while he was cutting hair. The shoeshine
boy pestered him for many months to buy a couple of hand
irons that could be heated on the pot belly stove so the
shoeshine boy could iron the pants of the men customers.
Finally, Mr. Berthon agreed to buy the irons and an ironing
board. The shoeshine boy developed a very lucrative business
shining shoes and pressing pants.
Southside 1950
The customers liked the service and many of them told Mr.
Berthon that he should clean the clothes if he was going to
press them. The dry cleaning industry was in its infancy in
those days so Mr. Berthon, who knew nothing about
dry-cleaning, bought some large kettles that he placed in
the back yard of the barbershop. He filled the kettles with
gasoline and the shoeshine boy would scrub the clothes with
a scrub brush using the gasoline as a solvent. The clothes
were hung on a clothesline to dry. Needless to say the
clothes had a strong odor of gasoline after cleaning but
that was good because the customers would pick up their
garments and smell them. If the clothes did not smell of
gasoline, the customer would accuse him of not cleaning the
clothes. Most of the steel workers were very rough and tough
and eager to fight, so you did not want to do anything that
would agitate them.
It wasn’t long before Mr. Berthon was making more money dry
cleaning clothes than he was cutting hair. He decided to go
into the dry cleaning business full time. He did some
research and decided to follow the population shift toward
the new steel plant located in Ensley, Alabama. Ensley has
since been incorporated into the city of Birmingham, as has
Pratt City. He moved to Ensley and constructed a
professional dry cleaning building using state of the art
equipment around 1925. He had several route trucks to pick
up and deliver to the customers’ home. The picture shown was
taken in the early 1920’s of Mr. Berthon standing by one of
his trucks. Note the holes in the tires. This may have been
before balloon tires were common on vehicles.
By now he was a success. He was married and had four
children and owned his own home and a thriving dry cleaning
business but in 1929 the stock market crashed and he lost it
all. Since no one had any money, he worked out a deal with
the bank where he would pay a token amount each week in
order to keep operating. He had his children running routes
and he hired a black man to work for him and provided living
quarters in the boiler room for the black man. Each week on
Saturday, they would count the money, pay the bills and
anything left over was divided among the workers. The
property behind the plant was planted in a garden and Mr.
Berthon raised chickens at home for meat and eggs.
Eventually the economy improved and as the nation pulled out
of the depression, so did Berthon’s Cleaners. During the
decade of the thirties Mr. Berthon was able to get out of
debt and pay off his mortgages. When World War II broke out
both of his sons were drafted and served in the armed forces
for four years. Mr. Berthon called on his two daughters to
help him in the business during the war years. After the
war, many soldiers brought home their GI clothing. Many were
sick of olive color and wanted them dyed another color. One
of his sons went to school to learn how to dye cloth and a
large dye facility was built. Dyeing accounted for a large
part of the volume for a decade. In the 1950’s many
synthetic fabrics and blended fabrics became popular. Since
there was no care handling labels in garments it was very
difficult to do a successful dye job and dyeing slowly
became obsolete.
Much of the winter clothing was
wool so after the war, a cold storage vault was constructed
for summer storage of woolen garments. This facility is
still in use today, however, with air conditioning in most
every home cold storage is not as popular as it once was.
Most people use cold storage as a convenient way to get out
of season clothing out of their closet for a few months. Fur
and leather became popular after the war as many pilots
brought home their flight jackets and wanted them cleaned,
so a new market opened up and a leather department was
added. As the soldiers came home from the war and wanted to
get married there came a big demand to clean and box wedding
gowns. Again, one of the Berthon boys went to school to
learn how to clean and “preserve” wedding gowns.
It was evident in the late
1940’s that the one Ensley location was not going to be
large enough to support five families, so a second location
was opened in 1950. The population of Birmingham was moving
south, so a location was selected near the downtown area of
Birmingham and a new dry cleaning fluid was being used that
was not flammable. Its name is perchloroethylene commonly
called “perc”. The city government would not issue permits
for perc because they were not familiar with its properties
and were afraid of a fire hazard. A group of dry cleaners
got together and built a small fire on the steps of city
hall and put the fire out with perc. After that, there was
no problem getting a permit for perc, however, the fire
codes for petroleum solvent have gotten stricter.
In November of 1950 the three thousand square foot Southside
location opened its doors for business and Mr. Berthon
retired after thirty-two years in the dry cleaning business.
His two sons and one daughter carried on the family
business. The new location proved to be a wise move and in
less than three years the building had to be enlarged to
five thousand square feet. The Berthon’s decided to
establish a name for quality service and specialized in
furs, leathers, draperies, wedding gowns, and other hard to
clean items that other cleaners could not or would not
accept. An aggressive advertising campaign was started
promoting the cleaning of wedding gowns and leathers and
they started the first full time take down and re-hang
drapery service in Birmingham. All this paid off because the
business grew so fast that the building had to be enlarged a
second time to eleven thousand square feet in 1959. Blue
Ribbon Service for finer garments was promoted as an upscale
service for people who wanted high quality service and were
willing to pay an up charge for the service. Today,
Berthon’s has the reputation of being the highest quality
dry cleaning operation in Birmingham and has a reputation
that is known all over the state of Alabama. Some customers
who became familiar with Berthon’s while in Birmingham have
sent items from as far away as Germany to have them dry
cleaned because they know our quality and trust us.
In 1965 the third generation of Berthon’s joined the firm.
His firs job was to upgrade the leather department. We
joined Kirk’s Suede Life as a Suede Life Licensee and became
affiliated with a worldwide suede and leather cleaning
company that manufactures leather-cleaning supplies and
provides expertise in cleaning new types of leather and
suede for dry cleaners all over the world. We have used
Suede Life products exclusively since 1965. Although the
popularity of leather garments has declined somewhat since
the 1960’s we still have a large leather plant with cleaning
and refinishing equipment exclusively for suede and leather
cleaning.
During the decade of the 1970’s
Berthon’s pioneered the use of computers in the dry cleaning
plant. In 1973 Douglas Hulen was hired as a plant manager.
He had a computer background and using inexpensive Radio
Shack computers he wrote numerous programs that we used to
mark and track our production and finances. We used it for
several years at one location to prove that computers have a
place in the dry cleaning plant, however, the hardware such
as inexpensive bar code scanners were several years away. We
experimented with on site drapery cleaning for hotels.
Retail Malls popped up all around the city, the steel mills
closed and downtown Birmingham moved from a retail district
to a financial and medical center. The University of Alabama
Birmingham became the largest employer in the state and its
school of medicine gained a reputation as one of the finest
medical centers in the world and it is only three blocks
from our plant.
During the decade of the 1980’s
the last of the second-generation Berthon’s retired. In 1985
a third plant was opened for producing laundry items. With
the addition of this new facility the plants needed more
volume so two branch offices were opened. At this time
Berthon’s Cleaners had five locations and over 60 employees
and two home delivery routes. This great size eventually
hurt quality since there were only three key employees to
oversee production and quality so management began to look
at downsizing. At this time there was only one Berthon to
oversee the whole operation since the other Berthon’s
decided to pursue other careers. In 1986 Max Business
Systems was installed to give the company professional
computer systems in preparation for the computer age that
was beginning to explode.
The decade of the nineties many small dry cleaners appeared
on the scene. Some of the older operators installed home
delivery routes and dozens of local neighborhood pick up
offices in order to stay in business as traffic patterns and
dress codes changed. Competition was greater than ever
before. Many older plants sold out to large conglomerates or
went out of business as the population shifted to the
suburbs and strip malls appeared everywhere and each one had
a dry cleaner in it. In 1993 the fourth generation of
Berthon joined the firm. The attrition of our competitors
over the years has made Berthon’s the oldest family owned
dry cleaning operation in Birmingham and perhaps the state
of Alabama. With the advent of the internet we have decided
to have a web site so that customer for all over the United
States and even the world can find us and contact us and use
our services especially our wedding gown and leather
cleaning.
Through the years our reputation for quality has kept us in
business because all of our competition use low price and
fast service as their drawing card and dozens have come and
gone in the past eighty-five years but we are still here.
Berthon’s prices are perceived to be the highest in town but
they are not. We own our own buildings and equipment and
have tried to invest in our employees because high quality
comes from experienced employees in a very labor-intensive
industry such as ours. All through our history you will find
employees that have worked at Berthon’s for most of their
working life. Many have retired after twenty and thirty
years of service. Without these loyal employees Berthon’s
Cleaners could not have produced such high quality service
for as long as it has.
Please visit our home page and see our services. Thank you.